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Service status

All systems operational

Every system has been running normally. Last checked 21 Sep 2026, 18:51 UTC.

Uptime, 30 days
99.993%
Uptime, 90 days
100%
Uptime, 12 months
99.990%
Serving since
Sep 2024

Systems

Every moving part, day by day.

One column per day over the last 90 days. Uptime counts the share of the day actually lost, so a slow hour is not a lost day.

  • Operational
  • Degraded
  • Partial outage
  • Major outage
  • Maintenance

Messaging

  • Inbound SMSOperational

    Verification codes and messages arriving on your lines.

    90 days ago100% uptimeToday

  • Outbound SMSOperational

    Messages you send from one of your lines.

    90 days ago99.985% uptimeToday

  • Voice & voicemailOperational

    Incoming calls, recording and transcription.

    90 days ago100% uptimeToday

Platform

  • Web panelOperational

    The browser app: inbox, numbers, balance, settings.

    90 days ago100% uptimeToday

  • Public APIOperational

    REST endpoints and webhook delivery.

    90 days ago100% uptimeToday

  • WebsiteOperational

    Public pages, country directory and checkout.

    90 days ago100% uptimeToday

Supply

  • Number provisioningOperational

    New numbers going live after payment.

    90 days ago100% uptimeToday

Payments

  • Crypto paymentsOperational

    Deposit addresses, confirmations and balance credits.

    90 days ago99.986% uptimeToday

Measured from our own probes in Frankfurt, Ashburn and Singapore, one check per minute per system, plus the delivery receipts our carriers return. Everything on this page is computed from that record — nothing is set by hand.

History

Every incident since day one.

Nothing is removed once it is posted. 58 incidents over 735 days of service, maintenance windows included below.

Major outage

Panel, API and website unreachable

22 Oct 2024, 16:01 UTC lasted 28 min

  • Web panel
  • Public API
  • Website
  1. Resolved16:29

    Resolved after 28 min. A full write-up went out to every account with an active line. Nothing is pending on your side.

  2. Monitoring16:21

    Traffic is served from the secondary region and the service is back. We are keeping the primary region drained while we rebuild it.

  3. Identified16:08

    Identified: a failed network upgrade at one of our hosts cut connectivity to the primary region. Failover to the secondary region has started.

  4. Investigating16:01

    We are aware that the service is unreachable and are working on it right now.

Degraded performance

Panel slow to load

9 Oct 2024, 18:04 UTC lasted 35 min

  • Web panel
  1. Resolved18:39

    Resolved. Everything has been running normally since; nothing is pending on your side.

  2. Monitoring18:29

    The node is back in the pool and response times are normal.

  3. Identified18:13

    Identified: a cache node dropped out of the pool and requests fell through to origin.

  4. Investigating18:04

    Page loads in the panel are slow. We are investigating the cache layer.

Under maintenance

Carrier migration on part of the European ranges

9 Oct 2024, 03:00 UTC lasted 1 h

  • Inbound SMS
  • Outbound SMS
  1. Completed04:00

    Completed on time, with no impact outside the window.

  2. Started03:00

    The maintenance window has started. Numbers keep receiving throughout.

Partial outage

New numbers in Poland not going live

5 Oct 2024, 12:10 UTC lasted 44 min

  • Number provisioning
  1. Resolved12:54

    Resolved. Everything has been running normally since; nothing is pending on your side.

  2. Monitoring12:41

    Allocations have resumed and every held order has been provisioned.

  3. Identified12:22

    Identified: our supplier paused allocations on these ranges. Orders are held, never charged twice.

  4. Investigating12:10

    New numbers in this country are not going live after payment. Existing lines are unaffected.

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How to read this page

What the numbers mean.

Times are UTC

Every timestamp on this page is UTC, with no daylight saving. A day runs from 00:00 to 23:59 UTC, which is also how the 90-day bars are cut.

Uptime is weighted

A major outage costs the full minute, a partial outage half of it, degraded performance twelve percent. Ninety minutes of slow delivery is not the same as ninety minutes of nothing, and the number says so.

What an incident is

Anything a customer could notice: delayed codes, a failing route, a slow panel, a payment not crediting. Third-party outages that break delivery are posted here too, even when the fault is upstream.

Machine-readable

The same data is served as summary.json for dashboards and as an Atom feed for readers and chat bots. Both are public and need no key.

No e-mail alerts

We never ask for an address, so we cannot send one. Subscribe to the feed, poll the JSON, or point a webhook at it — that is the whole notification story, by design.

Maintenance

Planned work is announced here at least 72 hours ahead and runs between 02:00 and 05:00 UTC. Your numbers keep receiving throughout; orders placed during a window are queued, never lost.

Something broken that is not listed?

Open a ticket from the panel, or write to us — we post an incident here as soon as we can confirm it affects more than one account.

Report a problem API reference